District: Senate District #32
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Personable & Professional During Difficult Times
A member had recently gone through a divorce and shared her appreciation for staff at one of our branch locations.
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From Insecurity to Tears of Joy
Initially, she expressed feelings of insecurity about finances, but our staff was able to make her feel comfortable.
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Supporting Victims of Domestic Violence
Realizing that many domestic violence victims must leave their current residence very quickly without essentials or the funds to purchase essentials, Gundersen Credit Union developed and implemented a Domestic Violence Assistance Program.
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A Sense of Financial Freedom
A member came to Co-op Credit Union for financial coaching and a strategy to pay off $36,000 of credit card debt.
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![Money Doesn’t Buy Happiness, But it Does Buy Freedom [Video]](https://wcul-staging.matrixgroup.net/wp-content/uploads/2021/08/stories_t_firefighters-credit-union.jpg)
Money Doesn’t Buy Happiness, But it Does Buy Freedom [Video]
A couple was living paycheck to paycheck with substantial credit card debt. They were tired of getting nowhere making minimum payments and met with us after being told they were “un-bankable” by other banks.
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Observant & Knowledgeable
“I called to get a payoff amount on a car loan due to it being totaled from an accident.”
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Such a Difference Compared to Larger Banks
“We were so happy with it that we’ve kept our checking account, even after paying off the loan.”
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Accommodating Our Unique Needs
“After my husband’s car was totaled in a horrific accident, we needed to buy a new one ASAP, but our insurance company was dragging their feet on paying us for the totaled car.”
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Pursuing the American Dream
When other financial institutions did not want to take the risk on this startup business, we carefully reviewed this member’s financial factors and business plan while also trusting in her knowledge, skills, and work ethic.