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People Before Profit Stories

Whether it’s helping a member escape predatory lending, rebuild credit, weather an illness, save for a home, or simply be given a second chance, credit unions are uniquely equipped to provide a lifeline when other financial institutions can’t or won’t. Check out our collection of stories below–all submitted by Wisconsin’s credit unions. Have your own story you’d like to share? Submit your story here.

Dreaming of Living on a Farm

Dreaming of Life on the Farm

Viridiana and her family had always dreamed of living on a farm, and they found the perfect rehab opportunity, including several acres of land complete with three barns. After initially being denied/rejected for financing, they decided to apply with us.

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Financial Success Through In-School Branch Education

Royal’s Rice Lake Branch Manager recently congratulated a Member on their great credit score. His response was, “I’ve had a great teacher since I was a part of the School $ense program in 4th grade!” 

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Story Collection

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  • A Personal Loan for a Beloved Pet

    A Member’s 21-year-old cat recently began experiencing health issues.

  • Fixing Incorrect Charges

    A Member had a vehicle loan from another financial institution. When they decided to pay off their vehicle, the $5,500 transaction was mistakenly processed three times deducting $16,500 out of their account rather than $5,500.

  • Home Service

    A gentleman recently called Royal’s Whitehall office to inquire about moving his IRA from a local competitor to Royal.

  • They Feel Safer

    Recently, Jana, a Member Account Representative at Royal, was able to help a Member experiencing spousal abuse.

  • From Betrayal to Refinanced

    A couple from another financial institution came to Co-op Credit Union looking to refinance their mortgage which was ballooning.

  • Financial Education Workshops

    In collaboration with the Juneau County Health Department, Oakdale Credit Union and other area financial institutions have worked together to provide free, quarterly financial education workshops webinars.

What’s a Credit Union?

What makes credit unions different from other financial institutions, and why does it matter? 

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Don’t Tax My Credit Union

Credit unions are different than banks. As not-for-profit financial institutions, credit unions put people first. That’s why more than 140 million Americans choose credit unions as their trusted financial partner.

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Credit Unions vs. Banks

What’s the difference between a credit union and bank? Check out this interactive infographic! 

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Share Your Stories

From accounts of above and beyond member service, to granted second chances, to responses to disaster, to meeting community needs, to returning funds back to their members through patronage, and more—your stories educate policymakers and the public about their banking options and are vital to preserving The Credit Union Difference.

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