Topic: Social Media
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FFIEC: Social Media: Consumer Compliance Risk Management Guidance (December 2013)
This guidance is intended to help credit unions understand the potential consumer compliance and legal risks, as well as related risks such as reputation and operational risks, associated with the […]
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FFIEC: Social Media: Consumer Compliance Risk Management Guidance (December 2013)
This guidance is intended to help credit unions understand the potential consumer compliance and legal risks, as well as related risks such as reputation and operational risks, associated with the […]
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FTC: Guides Concerning Use of Endorsements and Testimonials In Advertising (July 2023)
Endorsements are an important tool for advertisers, and they can be persuasive to consumers. But the law says they also have to be truthful and not misleading. The FTC’s Guides Concerning the […]
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Twitter: Financial Services – Twitter Ads Policies
This policy applies to Twitter’s paid advertising products, which are Tweets, trends and accounts marked with a yellow or purple badge. Twitter restricts the promotion of financial services and related […]
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0170 “Spam” Email
This release describes the requirements of the federal CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing Act). That act establishes requirements for anyone who sends commercial email. Credit […]
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0162 Telemarketing and Related Consumer Protections
This release describes various regulatory limits on telemarketing, direct mail and email marketing practices. The release further discusses preauthorized drafts and how credit unions can respond to member claims that […]
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0156 Children’s Online Privacy Protection Act (COPPA)
This release describes the Children’s Online Privacy Protection Act for those who operate websites directed to, or having knowingly collected information from, children under the age of 13.
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0152 Reg. P – Privacy of Consumer Financial Information
This ii Release applies to all federally insured state-chartered and federal credit unions. The rule may apply differently to Credit Union Service Organizations (CUSOs). The Consumer Financial Protection Bureau (CFPB) […]
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0124 Advertising Compliance Checklist
This release provides a checklist of advertising compliance issues. This checklist is a comprehensive listing of advertising compliance issues. To use the checklist, always start with the “General” section, then […]