District: Senate District #29
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Consolidating Debt & Satisfying Collections
Many banks would not consider granting the loan due to the existence of those collections, but we were willing to give the member the loan AND help clear up those items.
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Saying “Yes” When Others Say “No”
Every home loan has a story behind it, but the stories where we get to say “yes” to those who have been told “no” are the stories that prove that we truly make a difference.
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Truly About People Before Profit
The co-borrower’s score would have given them a higher rate, so we made an exception to utilize the higher score for pricing to give the borrower a better rate.
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Undoing a Mega-Bank’s Missteps
A member noticed that two ACH payments had come out of her account in the last month that she did not recognize. After researching the item, we noticed that these payments had been coming out for almost five years at uneven intervals.
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Loan Extensions, No Payments, & Waived Interest During Cancer Treatment
We have a self-employed over-the-road trucker who has his semi financed with us. Unfortunately, he was diagnosed with cancer and will be unable to drive for six months while receiving chemo treatment.
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“You Saved Me From Homelessness”
“You basically saved me from homelessness and several other awful life alternatives… I know it’s part of your job, but it made a huge difference in mine.”
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Giving the Chance
A member applied for a loan to pay off some existing collections, fully expecting to be denied, and was apprehensive to the loan officer due to her past life experiences.
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A Dream Realized
We had a couple come into the credit union that had been paying rent their entire lives.
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Financial Counseling after Loss of Loved One
Over the past several years, we’ve increasingly provided free counseling for members who have lost a spouse.
