District: Senate District #27
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A $6,000 Phone Call
While handling a routine payoff request, a UnitedOne team member noticed an unfamiliar lender and decided to call the member.
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Joining the Global Alliance for Banking on Values
We recently joined the prestigious Global Alliance for Banking on Values, which is an international network of financial services leaders dedicated to global, values-based banking.
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A Plan & A Gentle Nudge
Two years ago, a member came to us with a credit score in the mid-500s and a number of collection and charged off items.
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Fraud Detection System Saves
“I recently had someone hack into my credit card and try to put through two transactions for just over $100.00 each.
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Share the Love
To celebrate Valentine’s Day, the UW Credit Union team made more than 400 valentines for older adults at organizations like NewBridge Madison and United Community Center in Milwaukee.
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Personable & Professional During Difficult Times
A member had recently gone through a divorce and shared her appreciation for staff at one of our branch locations.
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From Insecurity to Tears of Joy
Initially, she expressed feelings of insecurity about finances, but our staff was able to make her feel comfortable.
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“You Saved Me From Homelessness”
“You basically saved me from homelessness and several other awful life alternatives… I know it’s part of your job, but it made a huge difference in mine.”
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“This Day has Been the Most Amazing Day”
After helping a member set up a HELOC for home improvements and existing credit card debt, this is what she had to say:
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Accessible Van Loans
Two of our members have a daughter with special needs that require her to use a wheelchair.