District: Senate District #26
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Personable & Professional During Difficult Times
A member had recently gone through a divorce and shared her appreciation for staff at one of our branch locations.
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From Insecurity to Tears of Joy
Initially, she expressed feelings of insecurity about finances, but our staff was able to make her feel comfortable.
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In Control of Her Future
We had a young mother of two who was contemplating filing bankruptcy. Our loan officer gave her a call, and they talked about what she would be including in the bankruptcy.
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“Thank You For Your Help & Kindness”
“Thank you so much for your help and kindness this year.” “Thank you for always being there for me when I needed help financially.”
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“You Saved Me From Homelessness”
“You basically saved me from homelessness and several other awful life alternatives… I know it’s part of your job, but it made a huge difference in mine.”
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A Small Loan After a Storm
Faced with an unexpected need to replace appliances and electronics after their home was hit by a storm, our member knew who to turn to!
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“This Day has Been the Most Amazing Day”
After helping a member set up a HELOC for home improvements and existing credit card debt, this is what she had to say:
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Accessible Van Loans
Two of our members have a daughter with special needs that require her to use a wheelchair.
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Consolidating Debt
A member was a victim of fraud and came to the branch in Oshkosh to open new accounts.
