District: Senate District #16
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In Control of Her Future
We had a young mother of two who was contemplating filing bankruptcy. Our loan officer gave her a call, and they talked about what she would be including in the bankruptcy.
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Educating Our Communities
While many financial institutions say that they want more people to have a better understanding of personal finance, credit unions go the extra mile and actively find ways to educate our communities.
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The Meaning of Member Loyalty
A member called to check her account balance shortly after we had paid out dividends for our Member Loyalty Cash program.
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“You Saved Me From Homelessness”
“You basically saved me from homelessness and several other awful life alternatives… I know it’s part of your job, but it made a huge difference in mine.”
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“Thank You For Your Help & Kindness”
“Thank you so much for your help and kindness this year.” “Thank you for always being there for me when I needed help financially.”
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“This Day has Been the Most Amazing Day”
After helping a member set up a HELOC for home improvements and existing credit card debt, this is what she had to say:
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Accessible Van Loans
Two of our members have a daughter with special needs that require her to use a wheelchair.
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Consolidating Debt
A member was a victim of fraud and came to the branch in Oshkosh to open new accounts.
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Setting up a Savings Plan
A teacher suffered financial hardships including a car accident, vet bills, and car repairs.
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“The First Time I’ve Felt Like I have a Family Since I Left Home.”
A member originally from the Dominican Republic came in wanting to buy his own car, as he lives far from his work and knew it would be a very cold walk in the winter.