District: Senate District #15
-
Keeping a Family Together
We recently partnered with the Homeless Coalition to provide free financial coaching to individuals and families.
-
Member Loyalty Pays Dividends
We’ve returned more than $18.1 million to our members over the past five years through our Member Loyalty program, where member-owners who use more of the credit union’s services receive more in return.
-
Personable & Professional During Difficult Times
A member had recently gone through a divorce and shared her appreciation for staff at one of our branch locations.
-
From Insecurity to Tears of Joy
Initially, she expressed feelings of insecurity about finances, but our staff was able to make her feel comfortable.
-
Answering a Prayer
A member called and felt comfortable enough to share that she had been injured and was really having a hard time making ends meet.
-
Trust is an Amazing Privilege
During a cold winter day in 2020, one of our long-time Edgerton members drove into our parking lot and our staff noticed that he didn’t get out of his vehicle to come inside.
-
Educating Our Communities
While many financial institutions say that they want more people to have a better understanding of personal finance, credit unions go the extra mile and actively find ways to educate our communities.
-
The Meaning of Member Loyalty
A member called to check her account balance shortly after we had paid out dividends for our Member Loyalty Cash program.
-
“I Left the Branch Feeling Like I Was Being Taken Care Of”
“My personal computer was accessed by an unknown entity. When I realized what was occurring and that it was probably a scam, I went to the branch to see if any funds had been withdrawn, which they had.”
-
Breaking the Payday Loan Cycle
The payday loan cycle starts slow and spirals quickly. One of our members got behind because of a $200 car repair and took out her first payday loan.