District: Congressional District #1
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“This Day has Been the Most Amazing Day”
After helping a member set up a HELOC for home improvements and existing credit card debt, this is what she had to say:
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Accessible Van Loans
Two of our members have a daughter with special needs that require her to use a wheelchair.
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Consolidating Debt
A member was a victim of fraud and came to the branch in Oshkosh to open new accounts.
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Meeting Members Where They’re At
A member’s daughter visited a Guardian branch, asking how she could access her mother’s account, as her mother was hospitalized and unable to withdraw the money necessary to pay her bills.
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Setting up a Savings Plan
A teacher suffered financial hardships including a car accident, vet bills, and car repairs.
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“The First Time I’ve Felt Like I have a Family Since I Left Home.”
A member originally from the Dominican Republic came in wanting to buy his own car, as he lives far from his work and knew it would be a very cold walk in the winter.
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No Bank Would Help Them
A family moved to Wisconsin to care for their aging parents. After their parents passed suddenly, the family lost one job and experienced two car breakdowns.
