The League – Fostering Financial Wellbeing for All

OFAC Compliance Hotline moving to online platform

News Compliance Courier

NEWS:   The U.S. Department of the Treasury issued this bulletin to announce that it will be retiring OFAC’s Compliance Hotline email (OFAC_Feedback@treasury.gov) on August 16, 2024, and the OFAC Compliance Hotline telephone numbers (1-800-540-6322 and 202-622-2490) on December 31, 2024.   OFAC is transitioning to a single, user-friendly online platform to receive questions from the public. The bulletin says:  “Users can now submit queries—and provide all necessary details—directly through OFAC’s new OFAC Compliance Hotline page. This new platform is designed to improve OFAC’s tracking of queries and help OFAC assess when additional public guidance may be helpful.”

OFAC will fully transition to this web form platform by January 1, 2025.

The new OFAC Compliance Hotline page provides options for quick assistance with common requests, for example:

If the credit union has an OFAC question that is not answered with the above links, it would then submit the question to the new OFAC Compliance Hotline Query.  The submitter will receive an automated email confirmation to the email address provided in the query, along with a unique OFAC assigned query number for tracking purposes. 

For additional information on OFAC compliance, see The League’s ii Release No. 0148, which will be updated accordingly.